July 10, 2008

This customer "gets" Sactionals

Sent: Saturday, May 10, 2008 2:08 PM
To: Customer Service
Subject: Sactional FeedbackSacts_photo_shoot

Hi there,

So I have been a relatively satisfied owner of your Sactional for over
a year now, I must have been among the first buyers! I'm pretty sure I
registered our sactional, but I don't think the extended warranty
through product registration was available when I bought your product.
That's pretty annoying.
{This photo is actually my the LS Web Director & Crew setting up at a recent photo shoot - good stuff to come soon}....
In any case, I thought I would just let you know that although this
product has some interesting configurations, the really great thing is
how versatile it is for cramped

New York city

living! Most people who
I know who live in

Manhattan

have lived in at least two different
apartments, and can't seat more than 3 people in a common living
space. In our tiny, less-than-500-square-feet apartment, we have our
Sactionals, which accommodate two adults comfortably lounging
(something we were never able to do before!) or 6 people seated pretty
easily. Better yet! The poor souls I know who invested in a pricey
sectional are now stuck only ever living at apartments that can
accommodate it, and organizing every living room they ever have around
the orientation of their sectional. It was actually for this reason
that I scoured the web for a product like yours! I'm just surprised
I'm not seeing more of them around.

Perhaps you can orient your marketing in

New York

around being a
highly-flexible living solution for constrained spaces...something New
Yorkers are constantly on the lookout for. You may have an easier time
if you update some of the materials available--our cushions are not
keeping their shape, and the red twill covers we bought have been
pilling. Also, I didnt realize there was white contrast stitching on
them--something I regret about our purchase--it took a very cool red
couch and made it look college dorm-y...not something that would go
over well for the

New York

aesthetic (and what college student is
forking out this kind of cash for a couch?). So, perhaps if you
targeted your marketing and had more of the affordable options
available, the space-constrained cost-conscious Manhattanites like
myself would be buying them up left and right.

All in all, I feel very savvy for having discovered your product, and
it has made a huge difference to our quality of life. And unlike many
people I know, I am actually looking forward to the next place we live
in to see how great a seating solution I can come up with with my
Sactionals. I just wish there were slightly chic-er cover options that
didn't double the price of the product (because the people who truly
need this kind of versatility don't have a lot of space, and hence,
money), and that more people knew about them!

One last thing...because of some truly weird layouts that exist in
this city, you may want to consider showing a configuration that will
allow a sactional to wrap around a 90-degree corner (think about a
typical sectional layout, but putting the side-pieces on the opposite
side of the bases). Just a thought.

anisa

June 16, 2008

Work/Play/Play/Work

Not a bad weekend.  It's funny how sometimes the best way to take your mind off your own work is to help somebody else with theirs.  Recently, one of my best friends, Ryan Money, bought an Energy Drink company called, "Caballo Negro."  It targets the latin community.  I actually LOVE the drink, and yes - it gets me way hyper. 

East_canyon

Anyway, Tiff and I are back in Utah this week for a family reunion.  We had a little friends reunion as well, for one day up on our favorite local lake, East Canyon Resevoir.  Near the end of the day (water FREEZING, but a nice day, otherwise), we decided to get creative, and make Ryan a little web-video ad for his Energy Drink, Caballo Negro. 

Check it out (via YouTube)...

THEN we got even crazier, back at the condo, and decided to have an Indian Leg Wrestling competition.  This went horibly awry.   Check it out....

- Shawny D.

June 12, 2008

Wanna see LOTS of cool LoveSac photos?...

Click on this link: http://picasaweb.google.com/chairmansac to see tons of LoveSac photos that you can't find anywhere else.  Enjoy!

- Shawny D.

Pics from our history, our events, our girls, even our customers, like this one...

Done_by_a_customer_2

June 10, 2008

Best Vacation Idea This Year...Staycation

                                                                                    My favorite Movie Lounger(s)Img_3408

I guess I'm just out of it.  I thought the guy who called up LoveSac HQ customer service yesterday was so clever.  He was going on about his upcoming "Staycation," and then proceeded to order up a Sactionals Movie Lounger to make his life on staycation that much more comfortable.  It turns out, after I googled "Staycation," that he was likely not the originator of the word, or the notion of just taking your vacation money and spend it pimping out your pad and just hanging out at home for your time off.  But it was the first I had ever heard of it....Not a bad idea, if you ask me.  But then, I am biased. 

With gas prices now totally out of control (I mean nearly $5.00 per gallon!  That is what we used to give our buddies to chip in for gas--on a generous day!???) what better way to spend your money than on an oil-based product that will last you a lifetime!?   In all honesty, I think Mr. Staycation will get a lot more miles out of his Sactionals Movie-Lounger than he could ever hope to get from the same ammount of money spent on gas.  Sactionals are just not your average sectional sofa.

Of course, I guess one could argue that just because the petroleum based Durafoam in LoveSacs is guaranteed for life, this does not automatically guarantee one's getting any mileage on their Movie Lounger.  In fact, I'm not entirely sure that buying a Movie-Lounger even increases your chances of getting very far at all. What's that they say?  "It's not the size of a man's Movie Lounger, but how he uses it."  In my humble observation, despite popular belief, LoveSac furniture has a funny way decreasing action in general--slowing things down--taking away the lounger's will to even get up and cross the room to get a drink, let alone put any miles on it.  A hardcore Sac user will often forego food or water - not out of dedication - but in the name of lethargy.

But, maybe Mr. Staycation will learn plenty of advanced Sac skills in short order.  Maybe he'll see plenty of action on his staycation afterall.  Or maybe it will just be a quiet, inexpensive, relaxing, comfortable, durafoam-filled dream of a week away from work.  Either way, I can't say that sounds half bad.  And, in my humble opinion, is probably the best money you can spend on oil in 2008.

- Shawny D.

June 04, 2008

Sactionals on Fox Business TV

Check out this link to see my interview today on Fox Business.   Pihhh_2

It was fun, actually.  My mom and dad were in town to see our new baby girl, Lucky Nelson.  They got to come with me to Fox HQ in Manhattan, and watch the filming of this little interview. My parents are a major reason LoveSac is still around today.  There was just not enough time to get into Sactionals, as you will see.  Too bad.  It is funny how the humble beginnings of LoveSac is always the most interesting subject.  Well, I guess I'm glad to have a good story to tell.  It's all true - not always pretty, but all true.  See our history, under "learn LoveSac" off of the LoveSac homepage to hear it all.

- Shawny D. 

June 03, 2008

Fox News, Wed June 4....

Tune in to Fox Business News on your cable network today, Wednesday, June
4th 11:30 am to watch me explain LoveSac's plans for world furniture domination
via the wondrous and invincible Sactionals patented furniture concept. 

Googlesac Maybe I'll tell em about our Google Sacs that Google bought for their headquarters!?

If nothing else, tune in to watch me sweat under the pressure of doing a LIVE interview on National TV....it is always a bit stressful.  It really is crazy how quickly five or 10 minutes goes by when there is a camera involved.  Invariably, they'll ask me how it all got started, I will get about 1/8 of the way through the story, having not even mentioned anything about the (more exciting) future, and the host will interject with a, "well, that's all the time we have...." and I just feel stupid.  Our story is really, quite long.  If you haven't heard it, check out our history page under "Learn LoveSac," on www.lovesac.com.

It should be fun.  Nothing like a bit of shameless self promotion.

Tune in and check it out - Fox Business News

11:30 - 12:00 noon EST (sometime in that half-hour window)

10:30 - 11:00 am Central

9:30 - 10:00 am Mountain

8:30 - 9:00 am Pacific

Thanks for your support!    - Shawny D.

Shawn D. Nelson, Founder - LoveSac

May 10, 2008

The LoveSac Theater, a radically new movie experience

Img_3402_2Completing this theater may very well be the 3rd proudest event of my life.  I actually got to design an entire movie theater!?  To see this old, retro, soulful movie theater become something legendary - filled with my inventions that hopefully will make people's lives more comfortable, is something to behold.  The world's first LoveSac Theater is up and running!

It has been a long time in the works, but Mark Cuban and crew at Landmark Theaters finally got up the guts to go really "out there" on one of their Theaters.  They chose the Inwood, Dallas, TX.  The Inwood  Theater was built in 1947, and has become a Landmark in Dallas.  The auditorium is huge, and it was certainly a task to get the layout right, using only LoveSac original inventions as seating. Img_3362_9 

There really is nothing quite like it in the world.  Landmark Theaters purchased more than 200 of our Sactionals Bases, 320 Sactionals Side PIeces, custom Bella (Velvish) Covers, 2 dozen Sacs, and a bunch of U-tables.  Of course the entire Theater is 100% changeable, modular, and machine washable.  Every single cover of every single piece of LoveSac furniture can be taken off, washed, and changed around.  Every unique style of seating (other than our Sacs) was actually built from only two pieces...Sactionals Bases and Sides, which hook together with no tools in just seconds, and can be re-configured endlessly.  Img_3546

There are many different "rooms" and configurations in the Theater, but mainly there are two types of Sactionals seats. Img_3457_2 Those that are "deep" and those that are standard.  "Deep" Sactionals is when the Base Piece is turned so that the long dimension runs back - placing the back of it further from the front edge.  You sit in it far more reclined.  Deep Sactionals are actually great near the front of the Theater, where typically you have to strain your neck to see the screen.Img_3223   

The Sacs are really the icing on the cake though, and the funny thing is, they make what are typically the worst seats in the house the best ones.  20 minutes before the first midnight showing, ever, in the LoveSac Theater last night, every Sac on the front row was taken, leaving plenty of prime seating for everybody else. 

After 4 grueling days of very little sleep, we finished the install at 6am on Friday morning.  Shower, shave, and back to the Theater later that day to promote it.  It was actually a lot of fun.  We brought out the Sacs Machine, the LoveSac bus, and parked it in front of the Theater.  We actually set up a LoveSac lounge right in front of the Inwood Lounge (Martini Bar connected to the lobby).  08e_dallas_21_2   Every single person who walked by couldn't help but take a flop in the Sac.  When we explained that the etirety of the legendary first floor 400 seat auditorium at the Inwood was set from this furniture, people went nuts.  Many of them claimed they had not been to the Inwood in years - just passing by, getting ice cream next door.  Now they plan to come back.

Just by luck, one of Dallas' longstanding movie critics, Pilip Wuntch, who has 30 years writing about movies, just showed up with his classic southern belle of a wife, Mimi, to see the independant film now showing.  He was blown away by the new digs.  He promised to blog about it. (Philip & Mimi below)  08e_dallas_31_6

Another great family, Jose and his nearly overdue pregnant wife drove 45 miles to check it out, because they had heard about it at our Stonebriar location, just out of town.  They didn't even care what the movie was!  It did not disappoint.

Then there was Andrea and her daughter Blake.  Once I showed them the furniture, and let them peek into the actual Theater, in between showings, I honestly thing Blake bounced like she had a pogo-stick.  The screamed, and instantly proclaimed that she expected her mom to book the theater for her birthday.  She began texting her friends to get the word out about her upcoming LoveSac Theater party.

08e_dallas_38_2

We basically just hung out all night in front of the Theater, until we were overrun by mostly intoxicated regulars from the Inwood Lounge. They just could not resist the power of the Sac.  Risking being sited for public intoxication, they were piled on the little lounge out front.  So I took my installation crew to dinner....man did they deserve it.  We worked multiple 21 hour days, trying to get it all done, and by the end, we were all thrashed.  A sincere and massive thanks to Travis, Alex, Jon, Ben, Charles, Fernando, Curtis, Dustin, Bianca Kimberly, Beau, Alex, Jeremy, and even crazy Mike for all y'all did to make it happen.  It was not easy.  The good news - it worked!

We came back at midnight for the Theater's first midnight movie, Rushmore.  I needed to get some photos of the Theater, so I asked everyone to stick around and become a part of history.  Img_3470  I tried to explain to everyone how the seating worked before the movie.  There is even a handicapped section. 

One of the biggest hits were the PIllows and blankets.  They just kind of float around the theater.  There are bins full of them as you walk in the door.   Img_3492_2 It is definately going to be quite a lot of work for the staff to keep up with it, but it will definately be worth it.  Also, did I mention that there is actually a bar in the Theater!?  Right in the back corner, partially glassed-off, you can avoid even having to leave the movie to keep the juices flowing. Img_3530 This, of course, one of the most important features of the theater, to some. 

The entire Theater boasts Ocean Velvish and Merlot Velvish fabrics.  It is one of our softest fabrics, yet, amazingly, it is our absolute toughest fabric!  It cleans right up, and wears better than even suede.  You will notice LoveSac U-tables and U-drinks scattered throughout.  These simple inventions afford you a nice wood surface on which to place the beverage of you liking.  These "deep" U-drinks were developed especially for the theater, to help avoid spills.  They actually hug the cup tightly.  Another simple LoveSac original invention.  Img_3485   The U-Tables halves fit nicely over ottomans in each room, forming a sort of coffee table - only you can actually just slide it to the side when you want to kick your feet up on the ottoman (base).  2 U-Tables together work as end-tables, in select spots throughout the Theater.

During Rushmore, the midnight movie, I was just glad to see people figuring out, on their own, how to "use" the furniture.  Some had their feet up.  Others sat sideways.  Some layed down lenghtwise in their Lover's lap.  One couple snuck up to the Movie Lounger in front with a FootSac blanket.  U-drinks got moved around - some on the arms of the furniture, some on the backs (same thing really - just a Sactionals "Side).

Img_3301_4 The Theater, as it stands, is really, pretty functional - even practical....just different.

So in 2 weeks, May 22nd, the Theater is planning a sort of "Grand Opening" around the new Indiana Jones movie, which will be opening that night.  If you are at all in the Dallas area for that, I'm sure it is a party that you won't want to miss.  Party in Dallas, at the LoveSac Theater!  That should be a packed house.  I am excited to see what that looks like. 

Well, it is almost 2 pm the next day - having been up all night running the photo-shoot, and just making some finishing touches.  08e_dallas_84_2 I have to say - I'm proud of this little company.  I still have 3 stores to open or finish opening in the next 4 days.  I have to do one of them in the next 12 hours, before I get to fly home.  I need to grap some sleep, desperately.  I'm already sick as a dog.

I still find it amazing that our furniture, originally designed for home-use, is actually well-built enough to work, without hesitation, in a commercial environment like this.  Sactionals will become the biggest furniture phenomenon in America.  You just wait....and I'll just keep saying it until it happens.  There is no doubt in my mind. 

From Mark Cuban's Landmark Theaters to your home theater, Sactionals are the answer.  I can't wait to get back home to mine.  I know that Hollywood is just sitting there, on that back cushion, waiting for me/us to get home.  (FYI, it was Tiffany and Lucky that take the spot for my first two most proud acheivements....and I miss them most of all).

Img_3548Livin' the dream.  You know this whole thing started when Mark Cuban saw our Sacs, thought they'd be cool in some of his theaters, and told his guy, Bill to call me.  Well, in all the years it took to figure out a deal, we invented Sactionals, and that made us able to not just throw some Sacs on the front row - we created an environment.  Bill was still on the fence.  Finally, Bill was sitting in his own LoveSac PillowSac Rocker, when he caught a re-run of my reality TV victory on The Rebel Billionaire.  He heard me BACK THEN, 2005, after I had just won one million dollars, about how there would one day be LoveSac stores, LoveSac limos, LoveSac Theaters.....So he picked up the phone, taking it as a sign, or fate, and made the call.  The Theater was born!

I think that is the thing I love most about my job.  My opportunity to create environments for people, whether it be stores, theaters, promo buses, or LoveSac Headquarters, that influence pImg_3557 eople for good.  This theater is DEFINATELY one more step towards making people's lives more comfortable.  Get your own.

The world's first LoveSac Theater is finally here, I can't believe it....but it won't be the last.   

Lovey'all. Love Texas.  Love our great people here at the Sac.  They don't stop for nothin'.   

- Shawny D.

[FOR HI-REZ PHOTOS OF ALL OF THESE IMAGES, GO TO PICASA, AND DOWNLOAD THEM THERE - LINK BELOW]    http://picasaweb.google.com/chairmansac/TheLoveSacTheaterAtTheInwood

May 08, 2008

We're DONE with the LoveSac Theater

An entire retro yet new generation Movie Theater filled with LoveSac Sactionals and Sacs. Check it out....3 AM and we're out.  One full day ahead of schedule....The_inwood_theater

May 06, 2008

Hottest Movie Theater in the U.S.

Img_4276 I know I am biased - but I have to say, the hottest movie theater on the planet is in Dallas Texas. The new LoveSac Theater at the Inwood. Of course, it is not quite finished, but WOW - it is going to be something else.  The Biggest Media Room in Texas, with the biggest movie screen in Texas.  Img_4263_4

I am down here right now installing 220 Sactionals Bases and 320 Sactionals Side Pieces, a long with two dozen Oversized Sacs in one of Billionaire, Mark Cuban's (owner of  Landmark Theaters) largest theaters....the Inwood Theater, originally built in 1948.  This is one of those amazingly gigantic theaters that really represents the phrase, "They don't make them like they used to."  Originally this Theater was big enough to seat 400 people!  It has the biggest movie-screen in Texas, and will be, undeniably, the "biggest media room in Texas." 

We have a crew of 4 of us from LoveSac HQ, along with nearly a dozen part-time help.  From our Mexican buddies who normally work at the foam shredding facility, to some of our store employees, we are all just doing our part to hack our way through it.  WHAT A JOB!  Img_4280_2 We have Jon, who's been with me for 7 years over production, Alex from sales at HQ, Ben our Art Director, Alex (girl), Kim, Travis, Beau, Bianca, and Dustin from our 2 (yes 2, we just opened a brand new store at the Galleria last week) Texas stores.   ALL incredible workers.  It was a sweaty, long day.  I love seeing how hard people are willing to work for Sacs.  It is really humbling - I am always grateful.  It seems there is just an endless supply of naked Sactionals Pieces to put covers on - all of them must be perfectly straight.  We had special Sactionals "Shoes" made for the Theater to compensate for the sloped floor. They velcro to the carpet beneath, so the furniture does not move.  There really are a thousand details - but somehow they've all fallen into place, and I am VERY appreciative of everybody's hard work...especially in the face of bad Texas pizza (living back east has really spoiled me on pizza).  

We are filming the entire thing in stop-motion photography, so we will have a killer video, in fast motion, of the entire Theater going from an emty room, to a LoveSac Theater in the course of 2 very long days.  Img_4285_2 We've been at it since 6am, Tuesday, and now it is nearly 2am...but I just had to show it off.  I LOVE being hand-on for a project like this.  I think, honestly, it may be my favorite part of the job. I am a glutton for the physically rough projects - don't know why.  They're just so "real." Store openings, Theater Layouts, etc...they are all so much work.  You know, the type of work where you just can't walk at the end of the day - not just because your feet are killing, and your hands are raw, but because, like it or not, you're chaffed beyond belief. There's just no way around it.  The think I love about this Theater project is that we did not just make rows of sofas nearly every row is different from the next.  Some of the little "living rooms" are totally unique variations on what Sactionals can do.  They know no bounds, and I LOVE this big, blank, canvas of a black room to play in.

But the end result will be phenomenal.  There TRULY will be no other Theater like this one, anywhere in the world.  This is not just a movie theater with sofas in it.  This is a COMPLETELY transformed environment, where there are probably a dozen or more different types of seating or vantage points.  There is not a bad seat in the house.   And the more I use Sactionals, the more I am blown away by my own product.  They are just so incredibly flexible, that you can LITERALLY do anything with them.  We have deep/single seats that share an arm, sofas, arm-chairs, double-ottomans with U-tables over them to put your drink on, sectionals.  Some seats even face the back, completing one of the many little living room nooks, but you just curl up in the corner, and you can kind of watch the movie over your shoulder, kind of sitting by the wall. 

Anyway, I could go on and on.  I REALLY think that this obscure Theater, so appropriately on Lover's Lane, in Dallas, could become a local icon.  It is certainly deserving.  With a bar in the back corner, with drink service on the weekends, as well as bins full of overstuffed LoveSac Pillows and FootSac Blankets for your use (btw, the Theater furniture and accessories will be laundered regularly....EVERYTHING LoveSac is completely changeable and machine washable.  All covers just come right off.)  Img_4274_2

Well, I'll post some more (professional pics) once we get it done.  So far, we're about 15 hours into the on-site instally, and we probably have 15 more to go. Img_4284_2  

I've been talking about the day when there would be "LoveSac Theaters" for over 4 years now.  Well, like so many other things that I've talked about at some point - it's actually happening.  I can't even believe it.  The world's first, full-fledged LoveSac Theater is nearly ready to open, and it is absolutely massive.  It is kind of surreal to actually witness one of your simple dreams come true.  I feel like I'm living it, right now.  Now we just need to get people to come.  I'd go!

The Inwood LoveSac Theater opens this coming (May 9) Friday, and will be running the new IndImg_4292_copy_3 iana Jones movie beginning May 22.  THAT should be a party.  We'll have the LoveSac Bus out there for that one, and do some promoting, I'm sure.

Keep rockin' the Sac.  I know i will.

--Shawny D.

April 16, 2008

Parenthood

I'm a father!!!???

Lucky Anne Nelson

Img_4008